Information used by the store

Checkout collects information needed to process a purchase, including billing and delivery details and contact information. Account functions use information you provide to manage access and display relevant order information. The contact form collects the name, email address, subject, and message you submit.

How information is used

We use order information to administer purchases and delivery, and enquiry information to review and respond to requests. Relevant information may be handled by service providers involved in hosting, payment processing, delivery, and site operation where needed for those functions.

Payments and cookies

Payment methods at checkout may involve external services. Follow the information presented by the selected service. Store functions use cookies or similar browser storage for activities such as maintaining a cart and an authenticated session. Browser controls can limit cookies, although this may affect those functions.

Retention and requests

Retention depends on the purpose of the information, order administration, and applicable obligations. Use Contact to raise a privacy question or request concerning your information. We may need details to identify the relevant record and verify the request. Avoid including passwords or complete card details in your message.